Shipping Policy

At Infinita Space, we are committed to providing you with the best shopping experience. Here are the details of our shipping policy, including order processing, shipping times, costs, and tracking information.

Order Processing

All orders are processed and reviewed within 1-2 business days.
Orders are reviewed the day after they are placed. If you would like to cancel your order, please do so before 2 PM Central Time the next day. Contact us at theinfinitaspace@gmail.com to request a cancellation.

Shipping Times and Costs

Shipping times and costs vary depending on your location and the shipping method selected at checkout. Below are the estimated delivery times:
- United States: 5-7 business days
- Europe: 5-10 business days
- Canada: 7-10 business days
- Australia: 10-15 business days
- Rest of the World: 10-20 business days
Please note that these are estimated delivery times and may vary due to factors beyond our control, such as customs delays or local postal services.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and shipping method selected. We strive to offer competitive shipping rates and free shipping promotions whenever possible.

Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
If you do not receive a tracking number or have any issues with tracking your order, please contact us at theinfinitaspace@gmail.com.

Customs and Import Duties

For international orders, customs and import duties may apply and are the responsibility of the customer. These charges vary by country and are not included in the shipping cost.
Please check with your local customs office for more information on potential charges.

Shipping Address

Please ensure that your shipping address is correct and complete at the time of placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your order is lost or damaged during transit, please contact us immediately at theinfinitaspace@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
Please inspect your order upon reception and contact us if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Questions?

If you have any questions about our shipping policy or need further assistance, please contact us at theinfinitaspace@gmail.com. We are here to help and ensure your shopping experience with Infinita Space is exceptional.

Thank you for choosing Infinita Space! We appreciate your support and look forward to bringing beauty into your home.